Hi Bjorn ,
Just to let you know that
your job has been dispatched from our Factory:
15 May, 2009.
The Box Size that has been
sent is:
Job Consignment Number: 87598991
1 x Package
Sizes & Weight:
0.200 mtrs High
1.240 mtrs
Length
0.650 mtrs
Depth
56 Kg's
Going to:
Bjorn Melin
Ph: xxxxxxx
82 x Road
Wahroonga
New
Post Code: 2076
Once the Job is picked up,
it could be possibly a next-day-delivery (depending upon location of course and
if the next day isn't a Weekend) -so you may only get less than 24 hrs notice that your job is to be delivered. I
have included your phone number on the Freight, should the Freight Company need
to call you for any reason, however it would be best if you call the Freight
Company IF you have any specific times or locations.
The carrier is BORDER EXPRESS (ph # 02 6123 3100 B/H or Fax # 02 6123 3150)
info@borderexpress.com.au <mailto:info@borderexpress.com.au>
www.borderexpress.com.au <http://www.borderexpress.com.au>
And you will need the 'Job
Consignment Number' (see above) when contacting them
You can start tracking your
job, on-line, once it's been picked up from our factory -Here is the link:
http://www.borderexpress.com.au/track.asp
However nothing may come up
until later on in the afternoon (if freighted today).
Copy & paste in your Job
Consignment Number and hit 'Track it' on your keyboard.
The 'To' area will contain
your delivery suburb & State (checking this is advisable).
It does give you an ETA for
arrival to the next Depot (if your Freight is going via 1 or more depots), but
it typically doesn't give you the final destination ETA.
Whilst the track and trace
feature is not perfect, it is better than nothing......
If you have any questions
regarding your freight, please contact the Freight Company DIRECT on 02 6123 3100 B/H
and use the Consignment job
number as listed above.
Note 1:
The box may be very heavy (depending upon the qty of cabinetry
ordered). Typically, you will be required to unscrew the lid and manually
un-load the job once it arrives (Tip: Have your battery drill or a Phillips
head screw driver handy), Especially if they can't get
it off their truck -Not all Trucks have 'tail-lifts' and/or the box may be too
big of the tail-lift. When the Freight is delivered it is delivered by 1x
person and they just deliver it to your outside street address (they don't
carry it up flights of stairs, put it in lifts or anything like that), so you
may need to hand deliver it from their into your room.
Note 2:
The couriers have allocated 1x
Trip Only -Please ensure that you are present at the delivery for the
unloading, otherwise they may very well charge you for an extra trip if no one is home
to accept the goods.
This could cost $100+ if they need to return, so be warned! Please call them if
you have any concerns.
Note 3:
If there is no fork lift at
the receiving end (which is normal), then a tail-lift truck is needed and a
hand fork lift to get the box onto the tail lift & off again (if the box is
deemed too big by the Freight Co.).
NOTE: Not all destinations have a Tail-lift Truck, therefore the Job will be sent to
the closest Depot and you can either transfer the parts from the depot to your
car/trailer (possibly involving several trips, depending upon the size of the
order and your vehicle), or hire a truck/trailer or ute
to get it to your final site address. BORDER EXPRESS will happily fork lift the
job on to your preferred transport should this be the case.
Any question regarding to the Transport, please contact BORDER EXPRESS
direct on the number listed above and don't forget to quote your consignment
job number above.
Thank-you,
Rod Tyson
Cabinets On-Demand On-Line,
Ph: 02) 6241 7778
Fax: 02) 6241 8068
Email: enquiries@aneka.com.au