AUTOMATIC COST CALCULATION (Note: for more background details see also: Delivery )

Estimated delivery (freight/shipping) costs are automatically generated by the web site.
This provides a reasonable approximation of cost. It is not possible to give an absolute reliable 'fixed' cost for delivery in advance because there are too many variables to take into account.
Some of these are:

• Total weight of order -The bigger the order the more it weighs = the greater the delivery cost.
• Physical size of box/s required -Package sizes under 2000mm are not normally any problem however those over 2400mm are more difficult to off-load (unless local forklifts are available at the destination point).
•  Local or Long Distance delivery. A local delivery is normally handled by the closest factory outlet (and is cheaper) whilst a Long Distance delivery is handled by a specialised freight company.
• Number of Transhipments involved. An example of a transhipment is sending the freight to depot A and then on to depot B, then depot C and then finally loading it up and sending it to the physical destination address. Each transhipment increases the cost (and the possibility of damage by the freight company). Transhipments typically are from one state to another and then out to a country depot and then on to the final destination. Often in out lying county areas the final shipment is handled by anotherfreight company, as the main freight companies don't typically deal in these smaller regions.
• Main route or not - For Example - a main route line is Sydney - Canberra or say Melbourne - Canberra, where as a Melbourne - Darwin is not. There can be quite large cost differences when shipments are not on main freight lines.
• Admin charge -Every job has a set administration charge added to it to cover the administration work. So on a small job the freight appears higher, but on medium to large jobs it equates to only a very small % of the actual cost.
• Fuel costs - Freight companies have their costs per destinations worked out, then they add a "Fuel levy %" to this. This changes weekly, depending upon current fuel costs.

After receiving your Request for Quotation and validating the details an actual cost quotation may is obtained from a carier and you will be adviced of any variation before you agree to change the RFQ into an actual Purchase Orderi'.

Please note: Cabinets-on-Demand does not charge an on-cost on the Carier's cost.

Often with long distance freight and a reasonable sized order the quoted freight may be at well below cost, because the economies of volume orders out weighs the variations in freight costs, so rest assured that you will be charged the very lowest freight cost available to our shipping location!

PACKING -FOR PICK-UPS

The components will be supplied loose, stacked on a trolley/s for easy transfer and loading into your own vehicle. You will be given notice by email when the goods are ready for pickup and final payment is required prior to the goods leaving the factory. For cheque based payments please allow five days for bank clearance to be obtained before pick-up can take place.

TIP: Bring some old blankets or rags to help separate the Door and Panel exterior finish to prevent damage in transport, and also bring enough ties for securely fastening on your trailer.

If the package is small enough, then it will be bundled and wrapped & shipped as a normal 'parcel', but given that an average base cabinet weight is around 42kg, this doesn’t happen that often. It’s not uncommon for a flat-pack kitchen to weight between 800Kg and just under a tonne plus the weight of the box itself (say between 40 - 80 kg depending on the total Order size).

Below is an example of a flat pack kitchen, ready for long distance dispatch:

ACTUAL DELIVERY

The flat pack typically comes in one large box and can weight anywhere from 200kg to 1.2 tonne, depending upon size of the order of course. In a few cases, the transport companies are unable to deliver the flat-pack box right to your actual home address and the box (or its contents) will need to be picked up from their nearest depot.

This is because some of the trucks are pantechs or curtain siders and they do not have a rear tail-lift and a hand fork lift (to move the box from inside the truck to tail lift), or the box is too big to fit normally in the rear of the local delivery truck (over 2000mm in length with an absolute maximum of 2400mm, or the box weights over a tonne.

What happens in these cases is that the job will be delivered to the freight companies closest depot to your delivery address and from there you will need to organise your own means of transport to get the flat pack to your home.

Many customers either use their trailer or borrow a friends Ute/rent a Ute and pick it up from there. In this case the freight company will then fork lift the box onto your awaiting trailer/Ute and you can then get it home from there and un-load it at your leisure.

A typical kitchen has 300+ individually stacked parts, plus the hardware and when the box arrives, you will need a battery drill to remove the screws that attach the top to the rest of the box, then manually unload the flat pack items.

Many customers opt to have the box delivered to their work address rather than their home address as their may be a fork lift available there for easy unload and storage. Not only that but they don't need to take any time off work to accept the delivery. From there they can ‘strip’ the box at their leisure and transport the flat pack home (or use a work vehicle/their own trailer, etc to get the job home).

The factory will provide a detailed Shipment Advice - see example on: SHIPPING NOTE

INSURANCE:

The Quoted freight cost does not include any transit insurance.
Should you wish to insure your freight, please call Toll Free: 1300 876 778 prior to shipment to obtain the freight companies' details (inc consignment note number) so you can discuss any insurance options that they have with regards to insurance.

IMPORTANT NOTE:

Your job will be packaged and will leave the factory undamaged - the Transport driver will see this as it is loaded onto the truck.
If the truck driver notices any damage on the shipment packaging, they will not accept it (as they may be held liable when it reaches the other end). A good way to tell if goods have been miss-handled is by looking at the package when it arrives, as a broken box or external damage on the box is a good indicator of miss-handling during shipment -You should note this on your signed consignment note from the freight company.

Should you wish to organise your own freight transport company, you are more than welcome to, just remember to allow for some freight insurance as they could damage it in transit.

Select one of the Options below in the Sub-categories.