Frequent Answered Questions (FAQ)
1. What are Made-to-measure Kit form Flat Pack
Cabinets?
2.
Will Custom Kit form cabinetry fit into my kitchen space?
3.
How much does a Custom Kit form kitchen cost?
4.
How do Custom Kit form cabinets compare to custom built cabinets from your
local supplier?
5. Do
you custom make your cabinetry -If so, why?
6.
Can I have some help with the kitchen design?
7.
I'm not much of a handyperson so how hard is the assembly and
installation?
8.
What is the maximum height of custom Kit form cabinetry?
9.
What is the 'standard' height of custom Kit form cabinetry?
10.
Do you have corner wall cabinets as part of your range?
11.
Do you have Wall Fridge Cabinets and what sizes do they come
in?
12.
The Cabinet I want is not available on your Website -What do I
do?
13.
Can you provide a quote from my detailed Kitchen design
drawing?
1. What are Made-to-measure Kit form Flat Pack Cabinets?
Quite simply, these are custom
made cabinets to your dimensions! They are available in a Flat-pack form for
easy and cost effective transport, pre-machined and ready to assemble. Some of
our compelling features include top quality cabinet construction, hardware,
doors, panels, handles and bench tops in a great range of colours and styles
(catering for most cabinetry requirements in Australia today). Our products
are available throughout our network of Cabinets on-Demand Australian
professional (& reputable) Cabinet making business’s -to minimise
transport costs to you and to also spreading the work load -keeping
manufacturing times as fast as possible. Flat pack cabinets are becoming
increasingly popular and now with the added benefit of being able to custom
size them (to your requirements), demand for flat packs have never been
higher.
2. Will a Custom Kit form kitchen fit into my
kitchen?
Yes! With our system, this not a
problem. Our Custom Kit form system is totally customisable in height, width
and depth (full 3 dimensional adjustment) to fit all kitchen types. Not only
that, but our system has the added customised ability should you need things
like extra shelves or special requests. No one can match our customised
cabinets for choice, value, quality and flexibility.
3. How much does a Custom Kit form kitchen
cost?
Not
as much as retail! Our Custom Kit form cabinets are a fraction of the cost
that you would normally expect to pay if you were going through a normal
manufacturer; however our quality is first class. The price saving is largely
due to the flat pack form (modular nature) of the Custom Kit form cabinets,
utilising the latest in automated processor’s and technologies and having the
assemble and installation done by yourself. Best of all is that you can price
your cabinetry requirements when ever you like, as the cabinets that are
listed on the web site come completely priced –Inc GST, so obtaining quotes of
different materials/cabinet combinations is fast, easy and available 24/7!
4. How do Custom Kit form cabinets compare to
custom built cabinets from your local supplier?
This would depend totally upon
your local supplier and their expertise, knowledge, machinery that they have
and the hardware that they use. It can be a hit-and-miss exercise and the
saying ‘buyer beware’ is very true. With Cabinets On Demand, we only utilise
experienced, reputable and quality cabinet makers –from across Australia. They
must have their systems in place, be in business for at least 5 years and
utilise the latest in machinery and software -to ensure that they can deliver
a quality product, in the shortest possible timeframe, time and time again.
The materials and workmanship have to be second to none and the cabinetry
construction and hardware be of excellent quality. All cabinets are solid
backed which ensures no lateral movement. Given the solid back you can use any
part of the cabinet to fix it to the wall (compare this to other Custom Kit
form offerings that have very thin backwall panels). With Cabinets On Demand
you can be assured that you are dealing with on the best, quality manufactures
–no matter where you are in Australia.
5. Do you custom make your cabinetry –If so,
why?
Yes,
we custom make every cabinet to order. Rather than spending hundreds of
thousands of dollars in tied-up stock and extra storage costs associated with
this method, we have found it more economical to run-to-order our jobs. The
reason why this has proven to be so successful for us, is because of the
software that we have developed and the fact that we utilise many factory
outlets across Australia to spread the load and speed up the process –So
depending on where you are, we will source the closest factory to you to
manufacture your order and email your job to them in the shortest possible
time. So, we can not only quickly process your order, optimise it and have the
CNC machine code done in a fraction of the time that it used to take, but by
spreading the work load over many factories (rather than bottle-necking just
the one), our costs are lower and our manufacturing times are faster. But best
of all is that once this has been done, often we find that the factories are
able to ‘slot’ in these jobs in-between their ‘normal’ work reducing overheads
and slack time. All this means that you get the savings.
6. Can I have some help with the kitchen
design?
Our Production staff can provide
some handy ideas/tips but essentially our system is about DIY. Whilst we would
love to help everyone, we often find that our time is taken up with actual
production, so we recommend that you either contact a design professional
(really, for the price they charge their costs are very cheap for the
advice/expertise and quality design that you receive), or utilise our
References. Installation Manual, products on offer on our site and Assembly
Guide for help –This should assist you in your design. Best of all is that the
design process is made so much easier, now that you can custom size your
cabinetry requirements –No more ‘trying’ to fit a pre-modularised cabinet in a
space that doesn’t fit!
7. I'm not much of a handyperson so how hard is
the assembly and installation?
What we have found is that people
from all walks of life utilise our services. From Trade Professionals, home
renovators, weekend warriors, computer IT people, painters, sales people,
office workers, retail assistants and home managers –really, it’s that varied.
Our goal has always been to provide a quality product, at the lowest possible
price, which can be assembled and installed as easy as possible. We are
constantly looking into ways to simplify the process and we feel that we offer
the best over-all package on the market, from design flexibility to assembly
to final installation. Our Custom Kit form kitchens have been successfully
assembled and installed by people with very little (or no) installation
knowledge. However, should you feel that the job is beyond you, you can enlist
the assistance of a professional installer (these can be sourced in your local
area). Even in this case you will still be saving
money….
8. What is the maximum height of custom Kit form
cabinetry?
The
maximum height of our Custom Kit form cabinetry is a huge 2350mm, added to say
a 150mm kickboard, can reach a staggering 2500mm. However, we recommend that
you choose a height to fit below your ceiling, as trying to have the cabinetry
go right up to the ceiling can cause you many ‘unforseen’ problems… In this
case we suggest installing a headboard (or bulkhead) between the top of the
cabinetry and the underside of you ceiling of about 100mm min to avoid lights,
sagging ceilings, etc.
9. What is the 'standard' height of custom Kit form
cabinetry?
A
typical bench top height is between 900 to 950mm -This is made up of the bench
top thickness (say 34mm) the base cabinet height (say 750mm) and the left over
is the kick height (say 120 to 166mm) to achieve the final desired height. In
saying that, you can order your base cabinets 760mm if you wish, or 900mm - it
just costs a few dollars more in materials, but it's no problem for us to
manufacture this. Most customers opt for 750mm. (the current "standard" for
most suppliers is actually just 720mm), as the smaller this cabinet is, the
bigger the kickboard needs to be to achieve the final desired height and hey,
the kickboard is just wasted space isn't it. The normal overall kitchen height
of the kitchens that we do is 2250mm high -this leaves around about 150mm for
the headboard to finish to a 2400mm standard ceiling height.
So
to order a pantry to suit a 2250mm overall kitchen height, your pantry height
would be 2250 less kickboard height (say 150mm) = 2100mm pantry 'ordered'
height.
The
upper (wall) cabinets are typically 450 / 600 / 650mm above the bench top. The
600 and 650mm measurements are typically what you need to position an inbuilt
rangehood above a cook top ( 600mm for Electric & 650mm for Gas cook top
-However this may vary from state to state).
Most of the cabinets that we do
have the upper wall cabinets placed at 600mm above the bench top, so taking
the example of a 2250mm high kitchen, minus a 900mm bench top height minus a
600mm splashback height, would leave you with a 750mm upper cabinet (making it
the same height as a 750 base cabinet).
A
fridge cabinet is just an upper wall cabinet, so again using the 2250mm
cabinet height as an example, you would take off the fridge opening height
(say 1810mm) which would leave you with a 440mm fridge cabinet. Again, we can
make to what ever height you need, so in the end it's up to you to what you
specify.
10. Do you have corner floor and wall cabinets as part of your
range?
Yes, we offer wall corner
cabinets as part of our normal order range: Floor Cabinets, Wall cabinets and
Pantries. Not just in 90 Degree configurations but also for 135 Degree angles,
again all available as custom sized (and not just one or 2 pre-set
sizes!).
11. Do you have Wall Fridge Cabinets and what sizes do they come
in?
Fridge cabinets are really just
‘normal’ wall cabinets. These are typically mounted off the rear wall (a clear
space of about 150mm) and are screw fixed to panels on either side to support
the cabinet. The panels on either side can be a either full length panels or
they could be tall cabinets (such as a Pantry or/and a Wall Oven cabinet) or a
combination of a tall panel and a Wall Oven Cabinet for example. The width of
the cabinet is typically either 800 or 850mm (or say 50mm wider than your
fridge, should you want a customised Fridge cabinet). We can make Fridge
(wall) cabinets any size, so a custom size is not a problem.
12. The Cabinet I want is not available on your Website -What do I
do?
If
the website doesn't have exactly what you need, pick a product that 'closest'
matches the type of cabinet you need & size range you need (Height, Width
& Depth) THEN make your custom notes in the 'Special requests' section of
that product. For Example: If you wanted drawers 920mm long and the longest
drawers on the website was up to 900mm long, then select the drawers that are
up to 900mm long, enter 900mm in the length box and then in the 'Special
requests' section of the product type in: "Price for 920mm Long drawers" and
we will get back to you with a price. Anything that comes up in the 'Special
requests' section is carefully looked at by the Production Manager to see if
we can do it and if there is any price difference. This is the easiest,
quickest and simplest way of getting the cabinet that you
need.
13. Can you provide a quote from my detailed Kitchen design drawing?
What Cabinets on Demand does is
supply flat pack cabinets and bench tops and we supply lots of them! Our
on-line cabinetry shop is very popular because the cabinets are custom
dimensioned to your sizes (not ours!), are very cost effective, use quality
hardware and are Australian built, for Australians.
Our
system is a web based computer automated interface entry system, which is
really a big word for accepting orders over the web. It has been developed for
people who want a cost effective solution for their joinery needs and are
ready to place their order. They know what sizes they want and they want it in
flat-pack form and they haven't over complicated their joinery
requirements.
The
average DIY'er shouldn't have any problems in successfully placing
their requirements via our web site, as we have provided much information
and data validation in our on-line store to help guide you, plus we have even
built in some special 'prompts' for certain cabinets to aid you. Also, at
certain stages of placing your order there are further prompts to ensure that
you don't forget certain things or make fundamental errors. We have even
recently developed the ability to 'store' your order on your computer (for up
to 10 days), so you can carefully place your RFQ when you like and check it
the next day or so before sending it.
What's more, you can modify your
RFQ as many times as you like and price the whole lot for different quality of
Finish with just two Clicks on the screen - this is a lot more convenient then
asking for a Re-quote.
This has been of great benefit to
our Customers and is proving to be very successful. Just a quick note however,
whilst we offer a superior on-line flat pack service, we do not claim to be
able to do everything for everybody in a flat pack form, as we know this
simply will never work, however do aim to provide superior flat pack cabinets,
in an enormous range, very quickly and very cost effective without the need
for highly skilled and expensive staff to translate your designs into
component manufacturing instructions.
That's why we set about
developing a fully priced & ordering web site. We have tried to make our
site as simple as we can, but with as much flexibility as you need to truly
customise your job. It's not an easy job simplifying cabinet making, as it is
becoming more complex every year. Our system has been set-up as a true
on-line, one stop shop -with the cabinetry and pricing already there, so
obtaining at quote is all at your fingertips, available to you 24 hours a day
7 days a week. We have even included delivery (freight) estimations to try and
give you an all up cost.
By
using the web site, you can not only do your own pricing and take-offs at your
leisure, in the comfort of your own home, but you can also place your order
when you are ready.
If
you would like to get a quote and your kitchen does has some customised
cabinetry requirements (that is not available on the web site as one of our
standard products), then what you would need to do is select a cabinet that is
as close as possible to what you need (in product type, height, width and
depth) and then you would note your special requirements in the 'Special
requests' section available. For example, such things as: 'Extend the bottom
doors past the bottom shelf by 20mm' or 'this cabinet is an appliance cabinet
with a roller door'. Tip: Point form works best. You will then need to submit
the 'order' for us to customise an individual quote for you.
Every joinery product that we
sell has this 'Special requests' box to help made our system truly unique and
very customisable.
If
the cabinetry requirements are quite detailed or complex or we are unsure of
your needs, then we may require you to supply a detailed drawing of just that
cabinet (and nothing else), but don't worry as we will let you know if we need
a sketch of this or not, so at this stage just place your 'order' as you
normally would and submit it for validation.
Once we receive your order (which
is really a request for quotation at this stage) our computer system at this
end validates your order and any 'Special requests' that you may have entered
are flagged to our Production Manager to look at and check. All 'Special
requests' are carefully looked at to see wether we can do it and what price
(if any) is need to be added or deducted. We endeavour to get all of these
customised quotes out to you just as fast as we can, but please bear in mind
that this is still a labour intensive process and any 'live' accepted
validated job always takes precedence over any free quotes, so whilst is some
cases we can be lighting fast at one time in our response, we may not be on
the next time -we will however attend to your quotation needs just as soon as
we can.
Our
first priority is to strive to obtain the minimal manufacturing lead times for
all validated (accepted) orders.
We
have purposely set up our unique system this way to reduce the manual labour
costs and possible problems with double entry of data and thus we can then
pass these savings on to you, our valued customer.
Our
website is not intended to be a design centre, as there are already many
dedicated Kitchen Designers out there who are only to willing to help with
design questions. Please note: We can't do every possibly joinery requirement
imaginable in a flat-pack form, nor are we designers who work through your
design providing ideas and suggestions -that's what your local kitchen
Designer or Architect is there for. We are rather, a one-stop-cabinetry shop
that's open for when you are ready to place your
order.
